Privacy Policy for Escape Westgate

Effective Date: March 2026
Last Updated: March 2026

This Privacy Policy explains how Escape Westgate, located in Glendale, Arizona, collects, uses, and protects personal information when you visit our website or book an escape room experience.

Protecting your private information is our priority. This Privacy Policy applies to https://www.escapewestgate.com/ and governs data collection and usage by Escape Westgate.

For the purposes of this Privacy Policy, unless otherwise noted, all references to Escape Westgate include https://www.escapewestgate.com/. The Escape Westgate website is an e-commerce and booking website that allows customers to purchase tickets and reserve escape room experiences.

By using the Escape Westgate website, you consent to the data practices described in this policy.

Collection of Your Personal Information

To better provide you with products and services offered on our website, Escape Westgate may collect personally identifiable information, such as:

  • First and last name

  • Email address

  • Phone number

  • Billing information related to purchases

  • Booking information related to reservations

If you purchase Escape Westgate’s services, payment information is processed securely through our third-party booking and payment processor, Bookeo. Escape Westgate does not store full credit card numbers on our servers.

We do not collect personal information unless you voluntarily provide it to us. However, you may be required to provide personal information when you:

  • Book an escape room experience

  • Contact us through email or website forms

  • Sign up for promotions or marketing communications

  • Participate in contests, giveaways, or promotions

We may also collect additional non-personal information automatically as described below.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Escape Westgate. This information may include:

  • IP address

  • Browser type

  • Device type

  • Referring website

  • Access times

  • Pages visited

This information is used for website operation, security monitoring, and improving the overall user experience.

Cookies and Tracking Technologies

Escape Westgate uses cookies and similar tracking technologies to enhance your experience on our website.

Cookies are small data files stored on your device that allow us to recognize returning visitors and analyze how our website is used.

Cookies may be used for:

  • Website functionality

  • Analytics and performance measurement

  • Marketing and advertising

  • Improving user experience

We use services such as Google Analytics to help analyze how visitors use our site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

Use of Your Personal Information

Escape Westgate collects and uses your personal information to operate its website and deliver the services you have requested.

We may use personal information to:

  • Process and manage bookings

  • Communicate with you regarding reservations

  • Provide booking confirmations and customer support

  • Improve our website and services

  • Send promotional offers or marketing communications (if you opt in)

  • Detect and prevent fraud or misuse

Behavioral Advertising

Escape Westgate may use your personal information to provide targeted advertisements or marketing communications that we believe may be relevant to you.

We may use advertising platforms operated by companies such as:

  • Meta Platforms

  • Google

These platforms may use cookies or similar technologies to show ads based on your previous interactions with our website.

You can opt out of personalized advertising through the following resources:

Facebook Ads Settings
https://www.facebook.com/settings/?tab=ads

Google Ads Settings
https://www.google.com/settings/ads

Digital Advertising Alliance
http://optout.aboutads.info/

Sharing Information with Third Parties

Escape Westgate does not sell, rent, or lease its customer lists to third parties.

We may share information with trusted service providers to help operate our business, including:

  • Online booking systems

  • Website analytics providers

  • Email marketing platforms

  • Payment processing providers

These partners are required to maintain the confidentiality of your information and may only use it to perform services on behalf of Escape Westgate.

We may also disclose personal information when required to do so by law or in response to legal processes.

Data Retention

Escape Westgate retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

This may include retaining booking records, transaction history, and communications for administrative, legal, accounting, or customer service purposes.

Security of Your Personal Information

Escape Westgate takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

Security measures include:

  • Secure Sockets Layer (SSL) encryption

  • Secure payment processing systems

  • Administrative and technical safeguards designed to protect user data

However, no internet transmission can be guaranteed to be completely secure. By using this website, you acknowledge these inherent risks.

Children Under Thirteen

Escape Westgate does not knowingly collect personally identifiable information from children under the age of 13.

If you are under 13, you must obtain permission from a parent or guardian before using this website.

Email Communications

Escape Westgate may occasionally send email communications related to:

  • Booking confirmations

  • Customer service responses

  • Promotional offers or updates

If you wish to stop receiving marketing emails, you may unsubscribe by following the unsubscribe instructions included in those emails.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal data

  • Opt out of marketing communications

To submit a privacy request, please contact us using the contact information listed below.

Do Not Track Signals

Some web browsers include a “Do Not Track” feature that signals websites not to track your online activities.

At this time, Escape Westgate does not respond to browser Do Not Track signals.

Links to Other Websites

This website may contain links to third-party websites.

Escape Westgate is not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

Escape Westgate reserves the right to update this Privacy Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this page. Continued use of the website after changes are made constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Escape Westgate
6751 N. Sunset Blvd E-108
Glendale, Arizona 85305

Email:
escapewestgate@gmail.com